Protecting your personal data is important to us. This Privacy Policy explains how we collect, use, and protect the information you provide during the booking process or when contacting our accommodation.

1. Data Controller
Personal data is processed by QTFL LDA, located at Rua 5 de Outubro, Quinta da Fonte Longa, S/N, 2710-192 Sintra, with VAT number 513486747.

2. Data Collected
We may collect the following personal data:

Full name

Email address

Phone number

Nationality

Identification data (when required by law)

Payment information (managed by secure platforms such as Stripe or others)

Stay dates and associated preferences

3. Purpose of Data Processing
Personal data is used exclusively for:

Booking management and processing

Communication before, during, and after the stay

Legal obligations (e.g., communication to immigration authorities: AIMA)

Invoicing and accounting

Sending relevant or promotional information (only with consent)

4. Legal Basis
The processing is based on:

Performance of a contract (accommodation booking)

Compliance with legal obligations

Legitimate interest (e.g., service improvement)

Consent, where applicable

5. Data Retention
Personal data will be retained only for as long as necessary to fulfill the purposes mentioned above or as required by law.

6. Data Sharing
Your data will not be shared with third parties except for:

Secure payment platforms

Legal or tax authorities, when legally required

7. Data Subject Rights
Under applicable law, you have the right to:

Access, correct, or delete your data

Restrict or object to processing

Withdraw consent (when applicable)

File a complaint with the Data Protection Authority

8. Data Security
We implement appropriate technical and organizational measures to protect personal data against loss, unauthorized access, alteration, or disclosure.

9. Policy Updates
We reserve the right to update this Privacy Policy. We recommend reviewing the latest version available on our website.

10. Contact
For any questions regarding the protection of your personal data, you can contact us at:

Email: vera.bravo@quintafontelonga.pt

Address: Rua 5 de Outubro, Quinta da Fonte Longa, 2710-192 Sintra